Short-notice help in everyday medical situations

Language support from the medical consultation through to hospital admission

A short-notice request started with a planned medical appointment and led on to a hospital admission. Language support continued without interruption.

Anonymised case exampleInterpreting· Medical setting in East Westphalia-Lippe

At the medical appointment

ABBA-Sprachendienste accompanied the patient to the appointment and interpreted the doctor–patient conversation during the examination.

Continued support at the hospital

When immediate hospital admission became necessary, support continued during admission and the initial discussions with hospital staff and doctors.

Health information remains private

The case study does not disclose the diagnosis, patient, medical practice, hospital or specific language combination. It presents only the documented scope of the language support.

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